Resend Feedback Request

NOTE: This feature has been removed in Version 12 as it was not very configurable and can be done better with Web Forms and Notifications

We can also Resend the Feedback Request to the Customer/User.

Setting Condition

To resend the Feedback Request we will need to navigate the Communication by clicking the Details link on Timeline Feedback.

Setting Condition

On Resend Button click a dialog with the Feedback Request message will appear user can either send the Feedback Request with same message or he/she can make the changes in the Feedback Request message.

Setting Condition

Next: Manual Feedback Request