Self Hosted Support + Warranty

Ensure that your mission critical ERP platform is supported by the most experienced team.

Bug Fix Warranty

Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free

Server Support

Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free

Product Support

Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free

Upgrade Support

Get help while upgrading your ERPNext instance to the latest and greatest version

In-App Support

Interact with Frappe Consultants and keep track of open tickets from inside your instance

Security Alerts

Update your instance as soon as security issues are fixed before they become known publicly

Frequently Asked Questions

You can continue to use ERPNext on your server after your enterprise support license expires, but you will have to manage your own support and server management. Some features like in-app support will also stop working.

ERPNext is Free and Open Source ("free" as in "free-speech"), but the services around ERPNext need engineers to support you. These are what is charged. Since scale, complexity and support requirement of a deployment is proportional to the number of users, the Enterprise Support contract is also priced per user. Also most ERP products are priced per user, so it is easy to compare with other products. ERPNext Support is a fraction of what you would pay for NetSuite, SAP or Oracle Cloud.

Most likely yes! ERPNext has been translated to more than 70 languages with the help of the community. View the translation portal for a full list of supported languages

All payments are to be made upfront for the year of subscription via bank transfer. you can find the details here.

Feel free to drop us a mail at hello@erpnext.com

Get Started with ERPNext

ERPNext is used by more than 5000 companies across the world