Self Hosted Support + Warranty
Ensure that your mission critical ERP platform is supported by the most experienced team.
Bug Fix Warranty
Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free
Server Support
Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free
Product Support
Get priority bug fix support from the core ERPNext team with the experience to ensure your systems run defect-free
Upgrade Support
Get help while upgrading your ERPNext instance to the latest and greatest version
In-App Support
Interact with Frappe Consultants and keep track of open tickets from inside your instance
Security Alerts
Update your instance as soon as security issues are fixed before they become known publicly
Frequently Asked Questions
What happens after my enterprise contract expires?
You can continue to use ERPNext on your server after your enterprise support license expires, but you will have to manage your own support and server management. Some features like in-app support will also stop working.
Is ERPNext available in my language?
Most likely yes! ERPNext has been translated to more than 70 languages with the help of the community. View the translation portal for a full list of supported languages
Can I pay via credit card or wire transfer?
All payments are to be made upfront for the year of subscription via bank transfer. you can find the details here.
What if I have other questions?
Feel free to drop us a mail at hello@erpnext.com